FAQ
How can I measure my wrist?
If you already have one of our bracelets, you can place it next to a ruler, take a picture of it and send it to us so that we can let you know about the exact size. Alteratively, if you are a new Apriati customer, you can measure another bracelet that you may have and you feel comfortable in. A common size for a woman’s wrist is 16-18cm while a common size for a man’s wrist is 19-21cm.
My jewellery broke. What can I do?
Please send us a picture of your jewellery that needs to be repaired to apriati@apriati.com
We would then inform you about the cost and procedure.
What are the cords made of?
The unique recipe of the Apriati cords is only known to the designers but they are designed to be worn everyday, in all aspects of life. However, as they are made of fabric, depending on their use, they might eventually need to be "refreshed" sooner or later.
Are the Apriati cords designed to last forever?
Τhe Apriati cords are designed to be durable but as they are made of fabric, depending on their use, they might need to be "refreshed" sooner or later. We offer services of cords alteration, where you can also choose to alter the cord colours, and you can get in touch with us at apriati@apriati.com so that we can inform you about the exact costs depending on the pieces of jewellery that you have.
Where is the Apriati jewellery made?
All Apriati jewellery is designed and produced in Greece and UK. They are all handmade and each piece is unique.
What shipping options are available on Apriati.com?
All orders are dispatched through our collaborating courier companies. The shipping service chosen for all shipments is “next available day delivery”. However, that is subject to change depending on the recipient’s address. An e-mail confirmation is being sent upon shipment in order to keep track of your order.
Can I track my online order?
A shipping notification with tracking details will be sent via email after your order has shipped.
Can I ship my order to an international location?
We offer worldwide shipping to all countries. The shipping rates vary depending the final destination and you can find them out during the check-out.
What payment options does Apriati.com accept?
You can choose to complete your payment via credit/debit card, PayPal or a wire transfer. If you choose the wire transfer option, we would need you to send us a copy of your wire with your order’s number to apriati@apriati.com so that we can process your order.